Crisis Management Foundation course - (Elementary level)

If you are a senior professional who does not need to know more - or you are seeking to know what the topic of Crisis Management is all about  - or if you want just a Crisis refresher/overview with the intention to get Crisis certified at a high level -  this is the perfect course for you! 

Learn Crisis Management from Crisis Gurus who can help you understand the right usage of Crisis Terminology, explain the steps, and help Crisis Management an interesting career choice for you!

USD 325/-

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About the course

This Crisis Management for Senior Management self-study Foundation course by “Continuity and Resilience” is designed to enable interested professionals to gain a high-level understanding of Crisis Management at their own time, place and pace. 

To exhibit Crisis competence, quickly complete the course and take up the LEVEL 2 exam administered by FQA UK. Pass the exam and get your FQA UK BCM Foundation Certificate!


Comments from our past participants

“I thoroughly enjoyed the course. Great insights into Crisis Management. Thank you, CORE !"

“Highly experienced instructors who presented real-life case studies in Crisis Management.”

“A wonderful training covering all aspects of Crisis Management, with good practical examples!”

Course Curriculum

Section 1 : Course Overview
  • Course Agenda
Section 2 :Introduction to Crisis Management
  • Module 1 : What is Crisis Management?
  • Module 2 : The need for Crisis Management
  • Module 3 : Implementing World Class Crisis Management
  • Module 4 : Section Summary
Section 3 : The 22361:2022 Global Crisis Management Standard
  • Overview to the ISO 22361:2022 Standard
  • Module 1 : Case Studies - Crisis Management in real life
  • Module 2 : The 22361:2022 Crisis Management Standard
  • Module 3 : Terms and definitions
  • Module 4 : Concepts, Principles - The ISO 22361 Crisis Management Standard
  • Module 5 : Building Crisis Capability
  • Module 6 : Crisis Leadership
  • Module 7 : Strategic Crisis Decision Making
  • Module 8 : Crisis Communications
  • Module 9: Training, validation and learning from crises
  • Module 10 : Section Summary
Section 4 : Next Steps and Certification
  • Module 1 : Case Study Learnings (What actually happened) - Crisis Management in real life
  • Module 2 : Course Summary and Next steps
  • Module 3 : Live Instructor-led Q & A (we will issue you a free voucher)
  • Module 4 : Professionals Knowledge and Networking session (We will issue you a free voucher)
  • Module 5 : Crisis Management for Advanced Professionals
Section 5 : The FQA Crisis Foundation Certificate Exam - for those who have registered and paid
  • Exam

About the Instructor

Dhiraj Lal, Executive Director of the multi-award winning Continuity and Resilience (CORE), has been practicing Business Continuity for almost 25 years. He has taught the DRI’s CBCP course in the past, and also the CBCI course for almost 10 years, as a BCI approved trainer. Backed by his MBA in Systems and Finance, and a degree in  Chemical Engineering, he has done assignments across many sectors, such as Oil & Gas, BFSI, Infrastructure, Aviation, Manufacturing and  many others. In his Corporate life, he worked with great brand names such as Citibank, Standard Chartered, Agilent and American Express (as the BCM Program Sponsor and Head). He is Asia’s first BSI appointed Technical Expert for BS25999/ ISO 22301 and assessed 2 of the top 10 certified organizations globally.

He teaches and consults in BCM/ ISO 22301 and related domains. He has been invited to present at the BCI Annual conference in the UK, DRI US, BCMI Singapore, itSMF UK, DRI Asia in Malaysia, ISACA UAE, and also various Crisis, BCM and IT Resilience Summits in Abu Dhabi, Dubai, KSA and India.